Travel guide

Privacy policy


Welcome to Swan Garden Hotel. We are committed to protecting the privacy and security of our guests’ information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website, services, and facilities.

Data Collection
We collect personal information in several ways including:
– **Directly from you**: When you make a booking, use our services, or interact with our customer service.
– **Through our website**: We gather data through cookies and similar technologies to enhance your user experience.

Use of Information
Your personal information is used to:
– Process transactions and bookings.
– Provide personalized guest services and support.
– Send promotional materials, offers, and other information, subject to your communication preferences.
– Improve our website, services, and guest interactions.

Data Sharing
We do not sell your personal data. We may share your information with:
– Service providers who perform services on our behalf.
– Regulatory authorities, law enforcement, or other parties for legal purposes.

Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated.

Your Rights
You have the right to:
– Access your personal information.
– Request correction or deletion of your information.
– Opt-out of marketing communications.
– Withdraw consent for data processing, where applicable.

Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us via our website.


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